Frequently Asked Questions
Everything you need to know about your Smoko style journey.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and earrings are final sale.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
We are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.